Our business and reputation is built on customer service. Our goal is to build long term relationships by providing our customers with uncompromising parts and service support
24 hours a day, 7 days a week.
Our technicians are trained and certified to troubleshoot and correct problems on engine generator systems. They have hundreds of hours of training and many years of experience servicing power generation
systems.
We provide Parts, as well as Service and Preventative Maintenance on all makes.
1. Parts
Varitech stocks many commonly used parts. In the event that necessary parts are not in inventory, we can often get them the next day.
2. Service
Most critical applications require standby generator systems, however they are rarely tested under full load conditions.
How much faith do you have that your system will perform in a real emergency?
We provide Load bank testing that can test your generator completely through all conditions up to and including full rated output without affecting your critical load. In addition, it helps seat piston
rings, can eliminate wet stacking, removes harmful carbon deposits and helps you comply with NFPA & Joint Commission requirements, all within a controlled environment.
Varitech also offers many other services including fueling service. All services, repairs and PM’s include a detailed service report for your records. We also maintain a service file for
all of our customers, in the event that yours are ever lost or destroyed.
3. Preventative Maintenance
Preventative Maintenance helps insure that your standby generator provides the security, protection and reliability that you deserve. Our customer database tracks your equipment service records. You have the peace of mind knowing that we will contact you when service is due; one less thing you have to keep track of.
At a minimum, we recommend Semi-Annual Services consisting of a Level A Inspection visit and a Level B Service visit in alternating 6-month intervals, however you can choose your level of protection.
Annual Service consists of a single Level B visit every 12 months.
What do we do during a Level B Service Visit?
- Replace engine oil filter(s) and change engine oil.
- Inspect, clean or replace air filter(s) as needed.
- Replace fuel filter(s) or clean fuel strainer(s) as required.
- Inspect and test cooling system.
- Replenish or replace coolants and rust inhibitors as required.
- Check block heater operation.
- Inspect all belts, hoses and guards.
- Inspect, test and service batteries, cables and terminals.
- Check starting system.
- Check charging system.
- Inspect wiring and control panel.
- Inspect, clean, and lubricate the generator as required.
- Inspect and adjust the transfer switch.
- Check fuel level.
- Start and run system.
- Check operation of meters and gauges.
- Check and record system run data.
- Test fault shutdowns.
- Transfer load to system (with customer authorization.)
- Provide a written report on the condition of the system.
- We can even include topping off your fuel supply on diesel models.
How is a Level A Inspection different?
- Filters are inspected, not replaced.
- Fluids are added, not changed.
- It costs 20% to 30% less than a Level B.